You must write (RETURN TO SENDER) this is requested to avoid the order being held in customs. We will not be liable of the returns lost in transit. We recommend using tracked signed for service. If you are sending the item back and you are outside of the UK, you will be responsible for the cost of the return postage. For customers outside the UK, please refer to the policy below. Please contact us so that we can provide you with the prepaid return label. We offer a free return service to all our customers in the UK. The fee is to be determined based on the condition and to be confirmed in writing before imposing this on your refund value. Goods being returned in a condition other than Pristine and Brand New as sold may be subject to a diminished value fee if they are diminished as a result of your handling and use while in possession of goods. Wrap the item securely in original packaging or alternative suitable packaging. Please do not apply tape directly to the item’s box. Please make sure the item is not worn/damaged as we only accept unworn items in their original condition. The returned item must be in re-sellable condition. as received) with their original unmarked/undamaged box and swing tags. Refunds will be given provided items are returned back to their original condition as NEW, UNWORN (i.e.
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